PRIVACY POLICY

Flip180 Pty Ltd trading as Peiec International
Last updated: 28 August 2026

Flip180 Pty Ltd trading as Peiec International (“Peiec International”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and in accordance with applicable privacy laws.

This Privacy Policy explains how we collect, use, hold and disclose personal information in connection with our websites, communications, courses, programs, events, products and services.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable. Where other privacy laws apply to particular individuals or activities, we will also comply with those applicable requirements.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends upon how you interact with us and may include:

  • your name and contact details;

  • account or registration information;

  • billing and transaction information;

  • enquiries and correspondence;

  • information provided when purchasing or registering for our products, courses, programs or events;

  • information voluntarily provided through forms, applications, surveys or communications;

  • marketing and communication preferences; and

  • website, device and usage information.

We aim to collect only information reasonably necessary for our business activities and the provision of our services.

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information when you:

  • visit or interact with our websites;

  • submit an enquiry, form or application;

  • subscribe to our communications;

  • purchase or register for a product, course, program or event;

  • create an account;

  • book a service or appointment;

  • communicate or interact with us; or

  • otherwise voluntarily provide information.

We may also receive information through service providers and technology platforms used to operate our business.

3. SENSITIVE INFORMATION

From time to time, you may voluntarily provide information that is considered sensitive information under applicable privacy laws, including health information.

We do not ordinarily request sensitive information unless it is reasonably necessary for our activities. Where sensitive information is collected, we will handle it with an appropriate level of confidentiality and in accordance with applicable privacy requirements.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • provide and administer our products and services;

  • process registrations, purchases and payments;

  • manage accounts and bookings;

  • communicate with you;

  • respond to enquiries and provide support;

  • deliver courses, programs and events;

  • maintain appropriate business records;

  • improve our websites, products and services;

  • understand how our websites and communications are used;

  • conduct marketing and advertising where permitted by law;

  • maintain the security and integrity of our systems;

  • manage complaints or disputes;

  • comply with legal, regulatory, accounting, taxation and insurance requirements; and

  • otherwise operate and administer our business.

We may also use or disclose information for another purpose with your consent or where permitted or required by law.

5. CONFIDENTIALITY

We treat private information shared with Peiec International with care and confidentiality.

We do not ordinarily disclose private communications, personal stories or sensitive information publicly or use them for promotional purposes without appropriate permission.

Where services involve interaction with other participants, we may establish confidentiality expectations. However, we cannot guarantee the conduct of independent individuals outside our reasonable control.

Nothing in this Privacy Policy prevents disclosure where it is authorised by the person concerned or required or permitted by law.

6. MARKETING COMMUNICATIONS

Where permitted by law, we may send information about Peiec International courses, programs, events, services, educational content and related matters.

You may unsubscribe from marketing communications at any time using the unsubscribe facility provided in the communication.

Unsubscribing from marketing does not prevent us from sending communications reasonably necessary in connection with an existing purchase, registration, account or service.

We do not sell personal information or mailing lists.

7. COOKIES, ANALYTICS AND ONLINE TECHNOLOGIES

Our websites may use cookies, pixels, analytics tools and similar technologies to operate the website, understand how it is used, improve our services and measure the effectiveness of communications and advertising.

Information collected through these technologies may include:

  • IP address;

  • browser and device information;

  • pages viewed;

  • referring sources;

  • approximate geographic information;

  • website interactions; and

  • other technical or usage information.

We may use services provided by third parties, including Google and Meta, for analytics, advertising and measurement.

You may be able to manage or restrict cookies through your browser settings or any privacy controls made available on our websites. Restricting certain technologies may affect website functionality.

8. THIRD-PARTY SERVICE PROVIDERS

We use third-party service providers to assist us in operating our websites, processing payments, delivering online services, managing communications and bookings, providing analytics and advertising, maintaining technology systems and performing other business functions.

These may include providers such as Ontraport, Thinkific, Calendly, Stripe, PayPal, Google, Meta, Zoom, Heartbeat and WordPress, together with other professional and technical service providers.

Personal information may be provided to or processed by these providers where reasonably necessary for them to perform services for us.

Third-party providers operate under their own privacy practices, contractual obligations and applicable laws.

Peiec International does not sell personal information to third parties.

9. OVERSEAS PROCESSING AND STORAGE

Some of our technology and service providers operate internationally.

As a result, personal information may be stored, accessed or processed outside Australia, including in the United States and other countries in which our service providers or their authorised service providers operate.

Where Australian privacy law applies to an overseas disclosure of personal information, we will take reasonable steps required by law in relation to that disclosure.

10. PAYMENTS

Payments may be processed through third-party payment providers such as Stripe and PayPal.

Where payments are processed directly through an external payment provider, Peiec International does not ordinarily receive or store complete payment card details.

Payment and transaction information may be retained where reasonably necessary for accounting, taxation, customer service, dispute resolution and other legitimate business purposes.

11. SECURITY

We take reasonable technical and organisational measures designed to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Where a data breach occurs, we will assess and respond to it in accordance with applicable legal requirements.

12. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, administrative and legal purposes.

Some information may need to be retained for longer periods to satisfy legal, taxation, accounting, insurance, record-keeping or other legitimate requirements.

When personal information is no longer reasonably required and we are not legally entitled or required to retain it, we will take reasonable steps to destroy or de-identify it.

13. ACCESS AND CORRECTION

You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading.

Requests may be made using the usual Peiec International contact details or the contact options available through our website.

We may need to verify your identity before providing access to or correcting personal information.

There may be circumstances in which applicable law permits or requires us to refuse a request. Where appropriate and legally permitted, we will explain the reason.

14. PRIVACY CONCERNS AND COMPLAINTS

If you have a question, concern or complaint regarding how we have handled your personal information, please contact Peiec International using our usual contact details or the contact options available through our website.

We will consider privacy complaints and respond within a reasonable period.

If you are not satisfied with our response and Australian privacy law applies, you may have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

15. INTERNATIONAL PRIVACY RIGHTS

If privacy legislation outside Australia applies to our handling of your personal information, including the European Union or United Kingdom GDPR, you may have additional rights under that legislation.

Depending upon the applicable law and circumstances, these may include rights to access, correct or request deletion of information, restrict or object to certain processing, withdraw consent and make a complaint to an appropriate privacy or data protection authority.

These rights are subject to applicable legal exceptions and do not necessarily require us to delete information that we are legally entitled or required to retain.

16. THIRD-PARTY WEBSITES

Our websites and communications may contain links to websites, social media services or platforms operated by third parties.

We are not responsible for the privacy practices, security or content of third-party services outside our reasonable control. We encourage you to review their privacy information before providing personal information directly to them.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.

The current version will be made available through our website and will display the date it was last updated.

18. CONTACT

Privacy enquiries, access or correction requests and privacy complaints may be made through the contact options provided on our website or, for existing customers and students, through the usual Peiec International communication channels.

Flip180 Pty Ltd trading as Peiec International
Australia

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